Privacy Policy

1. Introduction

Welcome to LookMax AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at lookmaxers.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• Photos: Facial images you upload for AI analysis. These are encrypted and stored securely.
• Payment Information: Billing details processed securely through Stripe. We do not store your full card details.
• Usage Data: Information about how you interact with our services, including pages visited and features used.
• Device Information: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI analysis services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraudulent activity

4. Photo & Biometric Data

We take the handling of your photos and any derived biometric data very seriously:

• Photos are encrypted in transit and at rest using industry-standard encryption.
• We never sell, share, or license your photos or biometric data to third parties.
• Photos are used solely to generate your personalized attractiveness analysis and roadmap.
• You may delete your photos and all associated data at any time from your account settings.
• Upon account deletion, all photos and derived data are permanently removed from our systems within 30 days.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our services (e.g., Stripe for payments, Supabase for data storage, OpenAI for AI analysis). These parties are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at lookmaxers.ai@gmail.com.

7. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at lookmaxers.ai@gmail.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: